• How does your delivery service work?
All the orders are shipped from Turkey via DHL WORLDWIDE EXPRESS. We are happy to work with a well known shipping company and that our customers recieve their orders in only few days.
• Do you Shipping Worldwide?
Yes, we shipping worldwide.
• What are the estimated delivery times after the shipment?
United Kingdom: 2-3 days
All Europe: 2-3 days
United States: 2-4 days
Canada: 2-4 days
South America: 2-5 days
Rest of the World: 2-5 days
• What are the shipping fees?
Shipping fee changes depending on your orders' weight and the distance of your country. We calculate your shipping fee automaticly and inform you about the price at checkout page.
• Do you provide tracking number?
Yes, each order is shipped by DHL Express and we will inform your tracking number immediately after your order is shipped.
• Can I cancel my order?
You can cancel your order in 24 hours. We are not able to cancel or change your order once it is shipped. If you would like to return your order please see our return policy.
• Can I change my delivery adress after I ordered?
We are unable to cancel or change any part of your order including the delivery address or payment method once your order is complete.
Shipping charges will be added to your order and displayed in the total cost of your order. Shipping rates are not inclusive import fees that could be charged when the package reaches your destination country. During 'Free Shipping' your order will be shipped without a shipping fee.
Taxes and Customs:
All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package.It is at the sole discretion of custom agents to release your package. We can not gurantee to avoid holding of your items at customs . If tax is charged, buyer are obliged to pay it. We don't take responsibility for any customs duties.